"The best innovations are the ones travelers don’t notice because they are so easy and effortless that they create a positive, seamless experience."
"In my opinion the group dining experience here at the resort is the single most important aspect when it comes to creating that 'wow' experience for our group guests."
Our MICE team ensures that meetings and events go off without a hitch. Everything from meeting logistics to show ticket booking, offsite venue tours and transportation arrangements are handled by this experienced team.
Cindy Hoddeson, director of meeting and incentive sales for the Monaco Government Tourist Office, shares ideas about tasting local culture .
Upscale food & beverage events are within reach even of the budget-conscious, says Julie Holmen, a member of the FICP Hospitality Partner Advisory Council and director...
With simple drag-and-drop functionality, planners can test out multiple configurations to save and share with clients or management.
Food and wine are becoming more and more important in creating a memorable group experience, says Caesars Entertainment executive Reina Herschdorfer.
"The food industry has a growing segment that is focusing on returning to products being made in-house, as opposed to the more cost effective pre-fabrication products that has dominated the industry over the past 10 years
Jörn “Joey” Kleinhans is a Certified Sommelier who creates sommelier-guided wine tasting events for small to large groups across the country.
The trade show is undergoing a complete overhaul to become a leaner, more tightly curated buyer/supplier experience.
“The tornado makes you so busy that you don’t do a couple of things. Number one, you don’t celebrate. There’s a reason why, when the tornado rises, your team does this—or does this. There’s a reason why, and it might be you.”
Excellence, experience and authenticity characterize the luxury experience in the Sunshine State. "Where else can you host a reception beneath a 6.2 million pound moon rocket, or a party at an ice lounge complete with bars, chairs and frosty works of art."
"Competition has made resorts adapt to the luxury concept by raising the bar on their offerings; including entertainment, F&B, service and amenities."
In this InFocus Q&A with Prevue, the vice president of hotel sales for the Los Angeles Tourism & Convention Board shares thoughts about meetings in Los Angeles. "One of the ways the Los Angeles Tourism & Convention Board maximizes the planner’s return on investment is by employing a team of specialists who are the experts in each region of L.A. County."
The new luxury, available at a more moderately priced property, still offers a high level of service and guest amenities, yet it is not 'over the top' or under scrutiny by corporate executives, meeting stakeholders and public opinion.
Melissa Van Dyke, president of the Incentive Research Foundation, talks about trends in the incentives market. "As incentive travel finds its legs again in the new economy, the IRF is continuing to track a number of trends. Budgets are stabilizing, and in certain sectors, increasing. Gamification of the entire event experience is growing—our studies show a third of planners now integrate some form of gaming and/or virtual elements into their programs."
Westin Hotels & Resorts continues to up the wellness ante with the launch of its $15 million brand-wide campaign dubbed the Westin Well-being Movement. "Many Westin properties have onsite running concierges that can lead guided group runs throughout the city."
Debi DeBenedetto, sales/marketing manager for Naples, Marco Island, Everglades CVB Tourism along Florida's Paradise Coast knows how planners can add a sense of luxury to meetings & incentives. Lucky for us, she wanted to share. "Beach parties and outdoor picnics or breakouts add value to luxury and attendees get the opportunity for fresh air and sunshine, palm trees and sandy beaches bathing themselves in luxury."
"Visitors are continually looking for luxury while seeking value. Along with luxury, customers are researching the destinations in which they can maximize their experience, in terms of dining, shopping and cultural activities."
The concept of the luxury destination is steadily moving toward a quality scope that includes wellness, more attendee control and family incentives.
Karina Jajan, director of sales at Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa, about Fiesta Americana's incentive programs.
"We are trending toward cash or credit card stipends to manage incentive program budgets. This way, attendees can enjoy a unique and memorable lunch or dinner in the destination, but a per person stipend helps to control spending."
Montage Hotels & Resorts took over management of the newly named The Inn at Palmetto Bluff, a Montage Resort this month, located 20 minutes from Savannah/Hilton Head International Airport. Work is beginning on 150 new luxury rooms to join the existing 50 cottages and cottage suites, with expected completion in summer of 2016.
Pamela Johnson, director of sales for The Beaches of Fort Myers and Sanibel, knows exactly how planners can add value to meetings & events—and we're all ears.
Cheryl Hatcher, director of marketing and events for Visit Florida, knows just how planners are adding value to meetings & incentives.