“If our clients feel connected to us and we offer them a committed and caring client experience, their loyalty to us will lead to more referrals.”
“From the bohemian boutique, Isla Mujeres Palace and ultra-luxurious AAA Diamond Le Blanc Spa Resort to our signature property Moon Palace, the largest in Cancun, there’s truly something for every group—no matter the size or needs.”
Local traditions, folklore and a strong culture of wellness and sustainability offer groups numerous opportunities for an authentic Hawaiian experience at The Westin Maui Resort & Spa. We recently discussed this and more with Mike Masterson, director of sales/marketing, Maui Metro Market, Starwood Hotels & Resorts.
“Prior to travel, meeting planners can work directly with AMResorts and Secrets Resorts & Spas to create custom missions and co-branded rewards.”
Meeting planning at the Fiesta Americana Puerto Vallarta All Inclusive & Spa hotel is more of an occasion. We recently spoke with Eduardo Pinto, group sales director for the property to find out why.
“The Spa at the Amway Grand Plaza allows attendees to immerse themselves into the Beer City USA culture with the Brew n’ Renew spa program.”
“Combined with Chinese customs and a lot of Macau delights, we can certainly provide groups with an authentic local experience.”
“Miami offers planners a wide selection of cultural venues to help maximize guest experience.”
“There are people who want to destroy themselves, and they should have an opportunity as well.”
Rosen Hotels is getting downright masterful at leveraging technology and locality to create powerfully engaging meeting and event experiences. We recently had the opportunity to chat with Leslie Menichini, VP of sales/marketing for Rosen Hotels & Resorts about all of the innovations that support this momentum.
Your brain can get stuck in old ways of thinking. “In order to create and innovate,” says one expert, “you’ve got to fool your brain.”
“So many people work virtually at different hours, but you can complete [the OMU curriculum] wherever you want.”
“In Hawaiian, ‘makai’ means ‘toward the sea.’ It is also a new hotel-within-a-hotel concept we created for those seeking an exclusive, intimate stay.”
“This fundamental philosophy [of innovatioon] continues today with the introduction of modern developments and trends—particularly in the area of sustainability and protecting our natural resources.”