Karina Jajan of Fiesta Americana Talks About Creating Value in Incentive Programs

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Karina Jajan
Karina Jajan

We spoke with Karina Jajan, director of sales at Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa, about Fiesta Americana’s incentive programs.

Q: How are cost-conscious planners getting the most ROI in their incentive programs?

A: Los Cabos is Mexico’s premier luxury destination. With a combination of wonderful weather all year round and natural beauty, the destination offers planners the best options for hosting their incentive programs.

We know that the success of these incentive programs also depends on how well the program is designed and executed. In selecting the exclusivity of Fiesta Americana Grand Los Cabos, planners will get the greatest incentive for making their event a success.

We offer a spectacular destination at a fabulous luxury, all-inclusive hotel, where everything is included for guests. The value will far exceed the cost permitting a clear ROI—the grand style and ambiance of the hotel will make their entire stay memorable.

Q: What role does food & beverage play in incentive programs?

A: A guest’s experience with food and beverage plays a critical role in his or her overall experience of the hotel and destination. At Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa, guests will enjoy seven award-winning restaurants and five bars and have the chance to experience Mexico’s finest food and wine including Asian, Mediterranean, Italian, Argentinian cuisine and Sushi. We offer a range of atmospheres and dishes that touch the soul not only by their taste, but by their aroma, texture, color and essence.

This is what incentive program guests will find at each of our seven restaurants: Viña del Mar, Peninsula, El Mexicano, Rosato, La Bodega, La Cevicheria and The Grill, which will take them on a journey of regional and international gourmet cuisines with richly unique flavors that they will want to visit again and again.

Q: Have the expectations of “luxury” incentives changed over the past year?

A: Absolutely, the standard of luxury is now defined by the guest’s expectations and inclusive sense. Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa is a unique resort where everything has been planned in grand style, offering guests a stay filled with exclusive details and distinction.

Our goal is to not only provide excellent service, but anticipate our guests’ needs by attending to every detail throughout our dynamic property. We provide extraordinary experiences that set the stage for lifetime memories by exceeding our guests’ expectations.

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